General Questions
Customer Support
Security and Privacy
What information does Public Background Checks have?
People searches are our specialty, and you can search instantly by name, address or phone number to find anyone. The information we give, such as aliases and possible relatives, can help narrow down what you're searching for. You can take everything a step further and run a criminal background check, too, or a property record search. The possibilities are numerous.
How do I find people using your website?
It's a simple process. Decide what you want to know or who you want to know about, then all you have to do is click on the search and enter your criteria, such as a name or address. Review the results, then purchase the reports you need.
Did you get a lot of results for your search because a name is common? Just narrow things down a bit: Add a city in which your subject lived. Results then become manageable, which helps you identify your subject.
What makes Public Background Checks the best choice for people searching? ?
Billions of records are made accessible in seconds! We strive to meet your satisfaction and update our databases frequently. Experienced customer care representatives are here to provide help whenever you need it, so you can call or email for support anytime.
What are my search options?
Popular searches include those by name, address, and phone number.
By name
Enter a name, such as JANE DOE or JANE MARIE DOE. If you want to, add city and state to narrow things down a bit.
By address: Type an address in the search box. You can try different criteria combinations, such as:
123 MAIN ST ANYTOWN NY
123 MAIN ST #4 12345
PO BOX 123 12345
By phone number: Simply enter phone number. (Please note: Cell numbers may not be included) You can use various formats:
555-1234
212-555-9876
5559876
2125559876
How can I reach a customer care representative?
Please contact us to get the assistance you need.
Why did I get an error message instead of results for my search?
Our experienced representatives can troubleshoot your situation and make things right, so please contact the Customer Care department if you encounter any errors on our website.
Can I view the reports I've previously ordered?
Sure, just login (if you aren't already) and click My Account to review your order history and old reports. Can't remember your login information? Hint: It's the e-mail address you used at signup plus the password you entered when you ordered your first report.
Can I edit my account information?
My Account lets you control all your account settings.
I'm expecting emails from Public Background Checks but don't get any. Why?
Please double check your spam/junk mail folder. Perhaps your e-mail provider's filter identified it as spam. Luckily, most providers also give an option to add Public Background Checks to a 'safe sender' or 'not spam' list, so you can avoid missing e-mails in the future.
Is it safe to order from Public Background Checks?
Yes, the payment information you give us is protected with advanced 128-bit encryption.
Are you going to collect my personal information if I use your website?
Security is our priority. We only need your credit card information to complete purchases and bill orders, and we protect this stored data with firewalls as well as advanced encryption technology.
Will Public Background Checks send me spam or give others my information?
Absolutely not.
What can I do to get my information out of your database?
No time to send letters?
Remove your information from this and 100's of other sites with MyPrivacy.
Start Now!
All it takes is a letter. Please send it to:
Public Background Checks
305 5th Avenue S, Suite 201
La Crosse, WI 54601
Please give your full legal name (and any other names by which you are known, such as a maiden name), your birth date, current and former addresses, and phone number. For us to properly identify you and successfully remove the applicable records, all these pieces of information are necessary.
What are "cookies" and how does Public Background Checks use them?
Sometimes computers have security programs that block cookies, and since most sites use cookies to improve your visit, these security settings can complicate your online experience. Cookies are not used to get your personal information. Rather, they help recall what you've already done on the site, so that you can browse more efficiently.